Bantuan & Dukungan

Terakhir diperbarui: 5 November 2026

Mulai

• Buka btcsignal.web.id, lalu pilih Daftar dan konfirmasi email Anda.
• Setelah email terkonfirmasi, masa trial 3 hari langsung aktif.
• Terminal menampilkan chart, metrik pasar, dan keputusan Oracle. Semua analisis bersifat riset, bukan order.

Arti status

• TUNGGU — belum ada kondisi yang memenuhi aturan; alasan tunggu dicatat.
• ACTIVE — rencana bersyarat aktif, menunggu pemicu.
• WAIT_ENTRY — harga belum masuk zona entry.
• DATA_NOT_READY — data belum cukup; analisis ditahan, bukan ditebak.

Kuota dan langganan

• Selama trial, chat Oracle dibatasi 10 pesan per hari (reset 00:00 UTC).
• Setelah trial berakhir, Anda tetap bisa masuk dan melihat terminal; fitur lain terkunci sampai berlangganan.
• Pembayaran dan perpanjangan ada di menu Pengaturan → Langganan.

Masalah umum

• Tidak bisa masuk: pastikan email sudah dikonfirmasi. Kalau tautan kedaluwarsa, minta tautan baru dari halaman masuk.
• Data terlihat basi: status stale ditampilkan apa adanya sampai sumber pulih.
• Kuota chat habis: tunggu reset tengah malam UTC atau berlangganan.

Kontak

Dukungan utama melalui kanal Telegram (sedang disiapkan). Sampai kanal aktif, gunakan kontak yang tertera pada halaman langganan.

Help & Support

Last updated: 5 November 2026

Getting started

• Open btcsignal.web.id, choose Sign up, and confirm your email.
• Once confirmed, your 3-day trial starts immediately.
• The terminal shows charts, market metrics, and the Oracle decision. Everything is research, never an order.

What the states mean

• WAIT — no condition satisfies the rules yet; the wait reason is recorded.
• ACTIVE — a conditional plan is live and waiting for a trigger.
• WAIT_ENTRY — price has not reached the entry zone.
• DATA_NOT_READY — evidence is insufficient; analysis is withheld, not guessed.

Quota and subscription

• During the trial, Oracle chat is limited to 10 messages per day (resets 00:00 UTC).
• After the trial you can still sign in and view the terminal; other features stay locked until you subscribe.
• Payment and renewal live under Settings → Subscription.

Common issues

• Cannot sign in: confirm your email first. If the link expired, request a new one from the sign-in page.
• Data looks stale: the stale state is shown as-is until the source recovers.
• Chat quota reached: wait for the UTC midnight reset or subscribe.

Contact

Primary support is the Telegram channel (being prepared). Until it is live, use the contact shown on the subscription page.